If for any reason you are not fully pleased with your order, you can return any purchases (including reduced items) within 14 days of receiving. We offer exchange services.

Return costs depend on your delivery destination and shall be covered by you. For exchanges shipping costs are covered by the customer.

To do so, you need to fill this template  and email it to INFO@ALL-U-RE.COM

To be eligible for a refund all items should be returned in the same original condition in which they had been received, with all tags unaltered and items not used or damaged. Customized items shall not be eligible for refund.

Pack your item in a safe and stable return cardboard box and ship it to the address below.

Return address

9 Saborna Str, 3rd floor
1000 Sofia
FOR: all-u-re.com Ltd. (алл-ю-ре.ком ЕООД)

Please make sure all the details are correct and the package is stated as a return for the customs officer for international orders.

Please include the cash register receipt for cash on delivery orders. For international returns, the commercial invoice must be included.

We suggest using Econt for Bulgarian customers and DHL for worldwide.

Need help with your return?

+ 359 87 6876770
Monday to Friday. 09:00 am - 05:00 pm CET