Shipping & Returns

We ship world-wide.
Orders are shipped via affiliate partners depending on the final destination.
Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping
costs will be charged only once. All-U-Re is liable for any potential transport risk.

We process and dispatch orders during our main service hours, Monday to Friday, from 09:00 am till
5:00 pm CET, with the exception of Bulgarian public holidays. The items will be ready for dispatch one business day after the receipt of payment, at the latest.

For deliveries to countries outside EU, no VAT is charged.  Import tax, customs duties, VAT, handling and other associated costs shall be added and due upon delivery. In case of a return from non-EU country, customs duties, import sales taxes, customs’ clearing, shipping and handling charges will not be refunded.

SHIPPING COSTS AND DELIVERY TIMES

Shipping costs shall be born by you. Those shall be shown as a separate item on you invoice upon check out and added to the final amount due. 

For EU – 15 EUR

For countries outside the EU – 75EUR

For Greece, Romania and Bulgaria we ship with Econt delivery services. You can check shipping costs and delivery times for your destination here.

Please note that for the Cash on Delivery option the Econt courier charges you 2.42% VAT. 

RETURNS

If for any reason you are not fully pleased with your order, you can return any purchases (including reduced items) within 14 days of receipt. We offer exchange services.

Return costs depend on your delivery destination and shall be covered by you.

To do so, you need to fill this template  and email it to INFO@ALL-U-RE.COM

To be eligible for a refund all items should be returned in the same original condition in which they had been received, with all tags unaltered and items not used or damaged. Customized items shall not be eligible for refund.

Pack your item in a safe and stable return cardboard box and ship it to the address below.

Return address:

BULGARIA

9, Saborna Str

1000 Sofia

ALL U RE

Returns and Exchanges

Need help with your return?

+ 359 87 6876770

Mon-Fri 09:00 am- 5:00pm CET

Get 10% off your first order.

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