Frequently Asked Questions

The method and cost of shipping vary depending on the selected shipping country.

15EUR – for countries in the EU*

75EUR – for countries outside the EU and worldwide

*for Greece, Romania and Bulgaria the shipping cost is calculated via the Econt shipping platform

We accept the following credit and debit cards: VISA, Mastercard, Maestro.

We accept online payments via PayPal.

We also accept cash on delivery for shipments in Bulgaria.

Delivery times depend on the delivery destination you choose.

Between 3 and 8 days for countries in the EU.

Between 4 and 8 days for the rest of the world.

For detailed information, please check the Shipping& Returns section.

Please note, couriers do not make deliveries or pick-ups on holidays.

*From January 1st 2021 the United Kingdom is no longer within the European Union. Due to Brexit, may be temporarily experiencing slight delays in delivery.

We would like to assure you that data confidentiality is of particular importance to us.

For more information, please check the Privacy Policy section.

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After completing the order, customers receive confirmation email with all order details. Orders are carefully checked, packaged and dispatched to a courier within 24 hours,  excluding weekends and holidays.

If your purchase is not exactly what you are looking for, you have 14 days after receiving to exchange or return the item/s.

 

 

Customers receive receipts for items payed via Cash on Delivery method and an invoice for items payed via credit or debit card and PayPal.

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