Frequently Asked Questions

The method and cost of shipping vary depending on the selected shipping country.

20EUR – for countries in the EU*

75EUR – for countries outside the EU and worldwide

*for Greece, Romania and Bulgaria the shipping cost is calculated via the Econt shipping platform.

We accept the following credit and debit cards: VISA, Mastercard, Maestro.

We accept online payments via PayPal.

We also accept cash on delivery for shipments in Bulgaria.

If your order is over 8000 BGN. (Approx. 4090EUR), please contact Customer Support.

Delivery times depend on the delivery destination you choose.

Between 2 and 8 business days for countries in the EU.

Between 2 and 8 business days for the rest of the world.

For detailed information, please check the Shipping& Returns section.

Please note, couriers do not make deliveries or pick-ups on official holidays.


We would like to assure you that data confidentiality is of particular importance to us.

For more information, please check the Privacy Policy section.

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After completing the order, customers receive confirmation email with all order details. Orders are carefully checked, packaged and dispatched to a courier within 24 hours,  excluding weekends and holidays. Orders made with card payments require 48h to process.

If your purchase is not exactly what you are looking for, you have 14 days after receiving to exchange or return the item/s.



Customers receive receipts for items paid via Cash on Delivery method and an invoice for items paid via credit or debit card and PayPal.

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